Berman Auto Group Customer Testimonials
You the customer are the most important component in our operation. Over the years we have listened to the comments and suggestions of our customers as a means of improving our sales and service operations.
Your comments have played a vital role in assessing the dynamics of the contemporary lifestyle. Increased usage of computers and the popularity of shopping on-line have brought us to a new dimension in automobile sales, service and above all, customer satisfaction. Please share your experience at the Berman Auto Group.
STAR NISSAN: "My wife and I want to thank Mr. Michael Berman, Tom C. in sales, and Sebastion in finance, for a superb transaction and very good deal on a pre-owned 1-owner, low-mileage 2005 Nissan Pathfinder SE that we purchased 3/09. Thanks again!"
- Dave W., Chicago
STAR NISSAN: "This message is to thank Marcell Varciag. He was working alone thisw particular morning, he was very helpful, patient and knowledgable. We recently bought a new car and had problems with it. When I brought the car back I was very upset. Marcell took care of the situation right away, gave us a rental car and the car was fixed in 24 hours. Way to go Marcell. Thank you Star Nissan for having such a capable nice young man working for you. Thank you again Marcell for handling this tough situation all by yourself. You should be promoted."
Amputee's stolen van replaced by free SUV. Wensdae Williams received a sparkling Jeep Grand Cherokee as a gift from the owner, Michael Berman who was moved by a Chicago Sun-Times story about the theft of Williams' van from her handicapped parking space.
Click this link to see Williams receive her car...
"Mike berman I was just watching channel 7 news today and what you did really amazed me , "GOD BLESS YOU" and your employees for helping Mrs Williams. I really didn't think there were anymore people like you were around it really brought tears to my eyes I prayed someone would help her I wish I could and there you came. that was really nice of you , I have a feeling God will repay you back for that good deed, keep up the good work hero!"
-Mr Betouni
MID CITY SUBARU: "This is just a note to inform you of the excellent service I received from Wendy in the purchase of my new Subaru. She was very professional, and extremely knowledgeable, and had great suggestions that factored in the purchase of my 2008 Subaru. She was never pushy, and she took her time helping me find the right vehicle for me."
MID CITY SUBARU: "I GOT MY SUBARU TRIBECA FROM JORDAN AND THIS IS THE 3RD CAR I GOT FROM HIM I WILL NOT BUY A CAR FROM ANYONE BUT MID-CITY I LOVE THE SALES PEPOLE AND MY NEW SUBARU KEEP UP THE GOOD WORK."
- SHARON A. CHICAGO IL.
MID CITY NISSAN: "Just bought an Altima yesterday. Rico was just an amazing salesperson, and was very patient with me. He helped me find the perfect car at a great price. I had been to 4 other dealers that day, and no one else treated me the way Rico did. I love my car-Thanks Rico!!"
STAR NISSAN: "I am sending this to thank Marcell Varciag and his crew along with Joe Topar for take care of an issue I had with a car I had just purchased. They took care of me in a matter of minutes and I was out the door without any arguments or aggravation. Thanks."
MID CITY LINCOLN MERCURY: "I love my new Lincoln MKX the sales process was easy and my sales person Wendy was very nice I will recommend Mid-City to everyone who is looking for a car."
- Mike Pilch
MID CITY NISSAN: "I walked out of here with a brand new 2008 nissan altima. They gave me a fair trade in for my old vehicle. (in fact, I went to Carmax before going there and they offered me almost $1000 less then what Mid City Nissan offered me!) The negotiation time was short (unlike some places that leave you sitting for hours while they go talk to the "bank" or the "owner"). They asked me what I would be willing to pay to walk out the door with the altima that day. I told them, they came down A LOT, and we compromised just above the number I gave them. I had NO intention of buying/leasing a car that day - was just browsing. They won me over. If you can, look for Martel - he's new but very good. I went back a few days later because I couldn't find my cargo net. He looked through several other altimas just to get them for me. I am very happy with my experience there."
STAR NISSAN: "I had my car serviced here. I was very happy with the service here. They were fast and efficient and did a good job. They even provided me with a complimentary rental car while they were servicing my car."
MID CITY LINCOLN MERCURY: "I love my Milan. Gary was great his product knowlwdge is excellent and I had no pressure. I also got a full tank of gas with my new car and I will recommend Mid-City to all my friends keep up the good work."
- Mr Flores
STAR NISSAN: "I came to this dealership recently to get a recall fixed. It is a little out of my way and there is a Nissan dealership closer to me, but they are so horrible that I refuse to ever go back. I am pleasantly surprised with the difference of service between these two dealerships. Star Nissan's service was very friendly and accommodating. I was extremely satisfied with them when I asked for a rental car for the day and they gave me one!"
- Katie D.
STAR NISSAN: "Hi, my name is Mariam Calderon and my husband is Carlos, we came in last week and purchased a Pathfinder from you. Purchasing a vehicle from you guys was fun and the salesman that helped us and the finance manager were great."
- Carlos and Mariam Calderon
INTERNET SALES DEPARTMENT: We have had such success with our Internet Sales that we wanted to pass along some recommendation that we received from just a couple of our many satisfied online customers.
"We would like to Thank You for all your help with the Nissan Murano we bought. We are enjoying it so much."
- Marcos and Susy Aldana
"I just want to thank you for the effort you put into finding me a car. I wish we had more people with excellent customer relations like you. I really appreciate it."
- Damien O.
"Thank you so much Ms. Atkinson for clearing up that whole thing for me, I can tell that you do care about your potential customers which is a great thing for me, Thanks."
- Alenda Mickles
Service Department:"I came with many questions about my car and what service it needed. I am just glad Marcell was there to help me. I want to take this time to say that the service department was very helpful and nice to me. He let me know what my car needed and why. I am happy I purchased the service i needed, especially before winter hits. It is nice to know what and why I should buy something for my car and he made my time and transition very easy for me."
Hopefully you will be the next person to submit a recommendation for the Berman Auto Group's. If you need anything please do not hesitate to contact us either via email or telephone.
